How Caselink Works
Four simple steps. Full transparency. Zero obligation.
Step 1: Submit Your Case
Tell us what happened. Share the details of your legal matter and what you can afford.
Ways to submit: – Online form (5 minutes) – WhatsApp chat – In-person at our offices
What we need: – A brief description of your issue – Any relevant documents – Your budget range (be honest — it helps us match you accurately)
Cost: Free. Always.
Step 2: We Assess Complexity
Our legal operations team reviews your submission and grades the complexity of your matter.
Why this matters: – It ensures you do not overpay for simple work – It guarantees complex matters get the senior expertise they deserve – It protects practitioners from being mismatched to matters outside their capability
Timeline: 24 hours
Step 3: We Brief Vetted Lawyers
Based on the complexity grade, we identify 2–3 practitioners from our verified network who: – Have the right expertise – Have capacity to take on your matter – Fit within your stated budget
You receive: – Practitioner profiles (experience, qualifications, areas of practice) – Fee estimates – Estimated timelines
You choose. No pressure. No obligation.
Step 4: You Choose & We Support
Select the practitioner who feels right for you.
After you choose: – We facilitate the formal engagement – We provide a secure platform for document sharing and communication – We check in at key milestones – We are available if you need support or have concerns
If things go wrong: – We have a structured complaints process – We can escalate to the Law Society where necessary – We mediate disputes between clients and practitioners
Timeline Overview
Stage | Typical Duration |
Case submission to complexity assessment | 24 hours |
Complexity assessment to lawyer briefing | 24 hours |
Lawyer briefing to client decision | Your pace |
Engagement to matter resolution | Varies by complexity |
Frequently Asked Questions
No. We are a legal-tech platform that connects clients with verified, registered legal practitioners. We do not practise law or represent clients in court.
Nothing. Our platform is free for clients. You only pay the legal fees agreed with your chosen practitioner.
Every practitioner on our platform is verified against the Law Society of Zimbabwe’s register. We check practising certificates annually.
Contact us. We have a structured support and escalation process. In serious cases, we can refer the matter to the Law Society.
Yes. Our platform is digital and accessible nationwide. Many of our practitioners also offer remote consultations.
Apply here We will verify your credentials and, if approved, onboard you to our network.
Ready to get started?
Contact Details
- Phone: +263782652675
- Email: compliance@caselink.africa
- 4th floor, 3 Anchor House, 54 Jason Moyo Avenue, Harare