Privacy Policy
Effective Date: April 2026
Caselink Zimbabwe (“we,” “our,” “us”) is committed to protecting the privacy and security of all individuals who use our platform. This Privacy Policy explains how we collect, use, store, and safeguard your information.
Information We Collect
• Case Submissions → Details you provide when submitting a summary of your legal matter and budget.
• Supporting Documents → Files uploaded to support your case.
• Feedback & Reviews → Ratings, comments, and suggestions you share about your experience.
• Usage Data → Technical information such as device type, browser, and interaction patterns (non identifiable).
How We Use Your Information
• Case Matching → To brief vetted lawyers and connect you only with those who agree to your case details and budget.
• Secure Storage → To keep your files and case information safe.
• Platform Improvement → To refine intake forms, vetting processes, and client experience.
• Transparency & Reporting → To provide anonymized impact data to partners and donors.
Sharing of Information
• With Lawyers → Only vetted, registered practitioners who agree to your case brief and budget receive access.
• With Partners → Aggregated, anonymized data may be shared to demonstrate impact.
• Never Sold → Your personal information will never be sold, rented, or traded.
Security Measures
• Encrypted file storage and secure transmission protocols.
• Restricted access to case details.
• Continuous monitoring to prevent unauthorized access.
Your Rights
• Access → Request a copy of the information you’ve submitted.
• Correction → Update or amend your case details.
• Deletion → Request removal of your data from our platform.
• Choice → Decide which lawyer to engage; Caselink does not interfere in fee negotiations.
Platform Boundaries
Caselink Zimbabwe is not a law firm. We do not provide legal advice, represent clients in court, or guarantee case outcomes. All legal services are delivered independently by the practitioners you choose.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
For questions or requests regarding this Privacy Policy:
Email: compliance@caselink.africa
Phone: +263782652675
Address: 6 Chelmsford, Belgravia, Harare, Zimbabwe